Management Policy of King Conductors

Question: Discuss about theManagement Policy of King Conductors. Answer: Introduction Charlotte is a very skilled and expert salesperson, who made huge profits for Merrill International, located in London. Seeing her expertise in the field of sales, she is tempted to work with the King Conductors and is given a special treatment due to her excellence in work (Battaglio French, 2016). However, her demands of high commission can be justified by different theories of motivating employees in an organization. Employee satisfaction is an important concept or theory and in the case of Charlotte, this plays a vital role since she is a very skilled employee and for her, feeling satisfied and contented with her job is important. For an employee, getting rewarded for his or her hard work is utmost important and thereby encourages the employee to do better and this theory can be adapted to explain Charlottes demands. The reaction of such demands will definitely create a sense of disparity among the employees and will evoke a sense of jealousy among them. Some options can be cited to handle the demands of Charlotte and to retain her as an employee in the King Conductors. Charlotte, can be provided with a comfortable accommodation near the office so that she can come to office without any hassle and can avoid the traffic of the United States (Komati Ross, 2013). Charlotte can also be given an increment in her salary to justify her hard work and to address her demand of high commission. Some additional benefits like performance bonus and loyalty bonus can also be given to Charlotte in order to boost her working ability. Among all these options, the option of providing Charlotte with a high salary is the most apt, since this will encourage her to continue with the King Conductors and will motivate her to work more. Increment in salary is a good way to address Charlottes demand of high commission since she is the top revenue earner of the company. Rewarding her with something more or extra is a just way of acknowledging her contribution, effort and sincerity towards the organization. Doris, who is the H.R head of the King Conductors in this scenario, needs some special measure to handle the morale of the employees since giving special preference to Charlotte may have an adverse effect on the employees of the organization (Pinder, 2014). He can introduce some plans of rewarding the aspiring salesperson who makes a difference in earning more customers for the organization. Doris, can motivate the employees to work hard in order to get recognition and bring about a development for the organization. Doris can also make it clear that since Charlotte is the star performer, she is granted with such perquisites and facilities. In addition to this, to boost the morale of the remaining employees he can say, that an employee who reaches the position of Charlotte can also receive such benefits and rewards from the organization. The employees should be given scopes to do better and perform well to develop their own position in the organization. Doris, being the H.R head shoul d cautiously handle this situation and boost up the employees to concentrate in their work. Reference: Battaglio, R. P., French, P. E. (2016). Public Service Motivation, Public Management Reform, and Organizational Socialization Testing the Effects of Employment At-Will and Agency on PSM Among Municipal Employees.Public Personnel Management, 0091026016644623. Komati, M., Ross, S. (2013). What are Best Practices for Rewarding and Maintaining Engagement of Employees who Have Reached Their Full Potential in an Organization?. Pinder, C. C. (2014).Work motivation in organizational behavior. Psychology Press. Van Hoye, G. (2013). Recruiting through employee referrals: An examination of employees motives.Human Performance,26(5), 451-464.